MCO Global
Refund Policy
(Effective as of 3 May 2025)
As a standard, all sales are final, and we do not provide refunds. We emphasize that refunds are not part of our policy, and customers should make their purchases with this in mind. However, in the very unlikely event that a refund is necessary due to exceptional circumstances, we will apply a 5% administrative fee to cover payment processing costs and the time spent handling the refund. This ensures transparency and fairness for both parties. We appreciate your understanding and support in adhering to these terms.
Delivery Confirmation:
Our digital service is considered fully delivered the moment the customer connects their Discord account to our platform. By completing this connection, the customer explicitly acknowledges that they have received access to the purchased product. This action constitutes digital delivery confirmation. Any attempt to dispute the transaction after successful access will be treated as a violation of our terms and may result in permanent account termination and refusal of future service.This policy is in place to prevent misuse of our system and to protect the integrity of our membership platform.
As a standard, all sales are final, and we do not provide refunds. We emphasize that refunds are not part of our policy, and customers should make their purchases with this in mind. However, in the very unlikely event that a refund is necessary due to exceptional circumstances, we will apply a 5% administrative fee to cover payment processing costs and the time spent handling the refund. This ensures transparency and fairness for both parties. We appreciate your understanding and support in adhering to these terms.