Everything you need to know

Frequently Asked Questions

At More Crypto Online Ltd, we’ve created a concise FAQ page to address common questions about financial markets and trading. Whether you’re a new user or a long-time member, explore the Q&A below for valuable insights. If you need further assistance, our dedicated support team is ready to help you make the most of your experience with us.

Currently, our MCO subscriptions are set to run continuously without the option to pause. For those seeking flexibility, we offer monthly subscriptions. Alternatively, our yearly subscription provides additional benefits and savings compared to the monthly option.

Your MCO membership renews on the same date each month as your initial sign-up date, ensuring you get a full month’s access every time. For instance, if you join on the 15th of June, your next renewal will be on the 15th of July. The same applies to annual memberships, where renewal occurs on the same date in the following year.

Should your membership lapse, access to exclusive features will be suspended at the end of your current subscription period. If this happens unintentionally, simply renew your membership and you’ll regain access to all features.

Each trader’s learning journey is different. At MCO, we strive to provide resources suitable for various experience levels, ensuring a smooth learning curve for newcomers.

Absolutely! MCO is active on platforms like X (Twitter), Instagram, Facebook, TikTok, LinkedIn, and YouTube. Follow us to stay updated with market insights. You can find our social media links at the bottom of our website.

Yes, you can upgrade to an annual plan anytime. Our system prorates your remaining monthly subscription time as credit, which is then applied to your new annual plan, reducing the overall cost. Your new 12-month subscription period starts from the upgrade date.

Chart analysis requests are included in some of our professional membership packages. Additionally, individual analyses can be purchased directly from our online shop.

Yes, all our live streams are recorded and made available in the video archives within the membership for later viewing.

For any account-related help, please email us at support@morecryptoonline.com, and our team will assist you promptly.

Certainly! You can upgrade from our Bronze to Silver and Gold creator memberships. While direct upgrades to professional memberships from creator memberships aren’t standard, we’re always willing to find a solution. Just contact us for assistance.

If you have already signed up via YouTube you can access the member’s area there. If not, you will be able to see the members area on Patreon or the website, depending on where you signed up. All the content is also available on Discord.

Some card payments are not accepted by the server. In this case, please write an email to info@mcoglobal.com and we can discuss a solution.

Make sure you read through the rules and first steps and accept by clicking the tick under every message. Then all the other channels will become visible.

The Gold member benefits are now in the Platinum section, as we will soon upgrade our tier structure. If you can’t see the content, please write an email to support@mcoglobal.com.

Our approach to trading education emphasises the importance of personal decision-making. We provide a lot of guidance. We understand that each member of our community has a unique risk profile and is in a distinct personal financial situation, has their own portfolio and cash-flow situation. Therefore, we refrain from providing specific entry and exit points.

Instead, our service focuses on offering comprehensive charts and detailed market analysis. These resources are designed to equip you with the necessary information to build a tailored trading plan. Whether you are a short-term trader or a long-term investor, our aim is to support your individual strategy by providing relevant levels and insights.

By empowering you with this knowledge, we enable you to make informed decisions that align with your personal risk tolerance and financial goals. This self-directed approach ensures that you maintain control over your trading activities, making choices that best suit your unique circumstances.

We don’t offer copy trading. Our main focus is about providing analysis, education and building a community where everyone learns about trading and market analysis. Ben sometimes shares what he’s trading, but these trades work for him, his portfolio and his personal situation. It might not work for everyone. We think it’s better if you learn from the analysis and market info we share so you can make your own trading decisions. Plus, in our jurisdiction, the rules around copy trading are not very clear from a regulatory perspective, so we stay away from it. Basically, our focus is to help you learn and make your own calls in trading.

Our primary focus is on Elliott Wave analysis, which we believe is one of the most effective tools for understanding market structure and managing risk. Elliott Wave is not primarily a prediction tool but a risk management method. It helps traders and investors identify key validation points, support levels, resistance levels, and pivots—essential tools for understanding when the market transitions from one scenario to another.

We’ve chosen to focus on Elliott Wave because it’s versatile and suited for a wide audience. We respect the fact that our members have diverse trading approaches, strategies, and time frames. Many of our members are experienced traders and investors who prefer to use their own indicators—such as RSI, MACD, or Ichimoku—alongside our Elliott Wave counts. By focusing exclusively on Elliott Wave, we keep our analysis clear and avoid introducing unnecessary noise.

This approach allows us to provide detailed and structured Elliott Wave counts, which our members can integrate into their own trading strategies as they see fit. Whether you’re a day trader, swing trader, or long-term investor, our analysis offers flexibility while remaining specific and actionable.